Legal Information
Welcome to Secret-Morocco.com, where we prioritize transparency and integrity. Our Legal Information page outlines terms and conditions for website use and details our privacy policy, emphasizing our commitment to your security and privacy online.
Terms and Conditions
Our Terms and Conditions serve as the framework for your interaction with our website. By accessing or using our site, you agree to comply with these terms, which outline your rights and responsibilities as a user. From intellectual property rights to limitations of liability, our Terms and Conditions aim to ensure clarity and fairness in our online interactions.
Privacy Policy
Respecting your privacy is paramount to us. Our Privacy Policy outlines the measures we take to safeguard your personal information and explains how we collect, use, and disclose data when you visit our website. From the types of information we gather to how we handle cookies and analytics, our Privacy Policy is designed to provide transparency and instill trust in our practices.
Why It Matters
Understanding our legal framework and privacy practices empowers you to make informed decisions about your online activities. Whether you’re browsing our content, making a purchase, or engaging with our services, knowing your rights and privacy protections is crucial. By familiarizing yourself with our legal information, you can navigate our website with confidence and peace of mind.
Get Started
Explore the sections below to delve deeper into our Terms and Conditions and Privacy Policy. Should you have any questions or require further clarification, don’t hesitate to reach out to SecretMoroccoInfo@gmail.com. Thank you for entrusting us with your online experience—we’re here to ensure it’s both enriching and secure.
Terms and Conditions
Welcome to Secret-Morocco.com – Where the Adventure Begins!
Booking and Payment Procedures
To secure your reservation, we require a non-refundable deposit. This deposit confirms your commitment and helps us plan a memorable experience for you.
Payment Methods: We accept payments through PayPal for deposits. The remaining balance is due upon arrival and can be paid in Dirhams, USD, or Euros to accommodate your preferences.
How to Book: Simply select your desired tour on our website, fill in the necessary details, and contact us. Once the itinerary has been agreed to by you, you will be asked for a deposit payment. You will receive confirmation once your booking and deposit are processed.
Cancellations and Refund Policy
Cancellations: Should you need to cancel your booking, please notify us in writing. For cancellations made 30 days or more before the tour start date, we will issue a partial refund, excluding the non-refundable deposit.
No Refunds: Unfortunately, we cannot offer refunds for cancellations made within 7 days of the tour start date.
Refund Processing: Eligible refunds will be processed within 7 days of the cancellation request.
Itinerary Changes
While we strive to adhere to the planned itinerary, certain circumstances may require adjustments. We reserve the right to modify the itinerary due to weather, political instability, or other unforeseen events.
Alternative Arrangements: In the case of any changes, we guarantee to provide alternatives that maintain the quality and value of your original itinerary.
Travel Insurance
For your peace of mind, we strongly recommend that all participants purchase comprehensive travel insurance. This should cover trip cancellations, medical emergencies, and any other unforeseen events.
Insurance Responsibility: Please note, arranging travel insurance is the responsibility of the participant and is not included in our services.
Health and Safety
Participant Responsibility: You are responsible for assessing your health and physical fitness for the tour. Please inform us of any medical conditions or dietary requirements in advance.
Safety Measures: We are committed to the safety of all participants and adhere to strict health and safety protocols.
Liability
Our Commitment: We are dedicated to providing tours that meet the descriptions on our website and uphold a reasonable standard of service.
Limitations of Liability: We are not liable for any loss, damage, injury, or expenses incurred during the tour, except in cases of our negligence. Participants are responsible for their personal belongings and travel documents.
Code of Conduct
All participants are expected to behave respectfully towards fellow travelers, guides, and the communities we visit. We reserve the right to remove any participant whose conduct is deemed disruptive or harmful to the group.
Force Majeure
We are not liable for any disruptions, delays, or cancellations caused by events beyond our control, such as natural disasters, acts of terrorism, or government actions.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Kingdom of Morocco.
Agreement to Terms
By booking a tour with Secret-Morocco.com, you acknowledge that you have read, understood, and agreed to these terms and conditions. We look forward to providing you with an unforgettable experience in Morocco.
Privacy Policy
Welcome to Secret Morocco, accessible at https://Secret-Morocco.com. We value the privacy and security of our visitors and customers. This Privacy Policy outlines how we collect, use, protect, and share your personal information, as well as your rights regarding your information on our website.
What is Personally Identifiable Information (PII)?
PII refers to data that can uniquely identify you as an individual. This includes, but is not limited to, your name, address, email address, phone number, financial profiles, and payment information. We also explain what is not considered PII, such as anonymous data collection.
Data Collection Practices
For All Visitors: We collect basic information that helps us understand how our site is used and how we can improve the user experience. This includes analytical data and generic user preferences.
For Authorized Customers: If you engage with our services, we collect additional information necessary to fulfill our services, including but not limited to contact details and payment information.
Third-Party Data Collection
We work with trusted third-party service providers for payment processing, website analytics, and other services. While these parties may have access to certain personal information to perform their functions, we require them to maintain the confidentiality of such information and use it only for the purposes for which we disclose it to them.
Use of Your Personal Information
Customization and Services: We use your information to personalize your experience on our site and to offer you services that may be of interest.
Communication: With your consent, we may use your information to communicate with you about updates, services, or offers.
Sharing and Disclosure
With Service Providers: We share information with companies that help us provide our services to you, under strict confidentiality agreements.
Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes.
Security Measures
We implement a variety of security measures to ensure the safety of your personal information. This includes encryption, access control, and regular security audits. Our goal is to protect your information from unauthorized access, alteration, or destruction.
Your Privacy Rights
You have the right to access, update, or delete your personal information at any time. Additionally, you can opt out of receiving marketing communications from us. If you wish to exercise these rights or have questions about your data, please contact us directly.
Use of Cookies
Cookies are small files that a site transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.
We use cookies to:
Understand and save user’s preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf. You have the option to manage cookies through your browser settings.
Children’s Privacy
Our website does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Updates to This Policy
We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us at SecretMoroccoInfo@gmail.com
Last Updated: May 11, 2024